The contexts of knowing: natural history of a globally distributed team
Identifieur interne : 000F35 ( Main/Exploration ); précédent : 000F34; suivant : 000F36The contexts of knowing: natural history of a globally distributed team
Auteurs : Marietta L. Baba [États-Unis] ; Julia Gluesing [États-Unis] ; Hilary Ratner [États-Unis] ; Kimberly H. Wagner [États-Unis]Source :
- Journal of Organizational Behavior [ 0894-3796 ] ; 2004-08.
Abstract
The focus of this paper is cognitive convergence in a globally distributed team (GDT), defined as the process by which cognitive structures of distributed team members gradually become more similar over time. To explore the convergence process, we employed a longitudinal, ethnographic research strategy that allowed us to follow a naturally occurring GDT over a 14‐month period, producing a rich case study portraying factors and processes that influence convergence. Confirming previous studies, we find that increases in shared cognition alone are not sufficient to account for performance gains on a GDT. Rather, it may be necessary not only to increase the sharing of cognition, but also to reverse a pattern of increasing divergence that can result from rejection of key knowledge domains. We also found that several factors influence the process of cognitive convergence beyond direct knowledge sharing. These include: separate but parallel or similar learning experiences in a common context; the surfacing of hidden knowledge at remote sites by third‐party mediators or knowledge brokers; and shifts in agent self‐interest that motivate collaboration and trigger the negotiation of task interdependence. Also relevant to cognitive convergence on a GDT is the geographical distribution pattern of people and resources on the ground, and the different ways in which leaders exploit the historical, cultural and linguistic dimensions of such distribution to further their own political agendas. Several propositions related to these observations are suggested. We conclude that GDTs can be effective in bringing together divergent points of view to yield new organizational capabilities, but such benefits require that leaders and members recognize early and explicitly the existence and validity of their differences. Copyright © 2004 John Wiley & Sons, Ltd.
Url:
DOI: 10.1002/job.259
Affiliations:
Links toward previous steps (curation, corpus...)
- to stream Istex, to step Corpus: 000B30
- to stream Istex, to step Curation: 000B30
- to stream Istex, to step Checkpoint: 000C62
- to stream Main, to step Merge: 000F40
- to stream Main, to step Curation: 000F35
Le document en format XML
<record><TEI wicri:istexFullTextTei="biblStruct"><teiHeader><fileDesc><titleStmt><title xml:lang="en">The contexts of knowing: natural history of a globally distributed team</title>
<author><name sortKey="Baba, Marietta L" sort="Baba, Marietta L" uniqKey="Baba M" first="Marietta L." last="Baba">Marietta L. Baba</name>
</author>
<author><name sortKey="Gluesing, Julia" sort="Gluesing, Julia" uniqKey="Gluesing J" first="Julia" last="Gluesing">Julia Gluesing</name>
</author>
<author><name sortKey="Ratner, Hilary" sort="Ratner, Hilary" uniqKey="Ratner H" first="Hilary" last="Ratner">Hilary Ratner</name>
</author>
<author><name sortKey="Wagner, Kimberly H" sort="Wagner, Kimberly H" uniqKey="Wagner K" first="Kimberly H." last="Wagner">Kimberly H. Wagner</name>
</author>
</titleStmt>
<publicationStmt><idno type="wicri:source">ISTEX</idno>
<idno type="RBID">ISTEX:05C805EADCB497659D757C9EE80355C5BA7FD863</idno>
<date when="2004" year="2004">2004</date>
<idno type="doi">10.1002/job.259</idno>
<idno type="url">https://api.istex.fr/document/05C805EADCB497659D757C9EE80355C5BA7FD863/fulltext/pdf</idno>
<idno type="wicri:Area/Istex/Corpus">000B30</idno>
<idno type="wicri:explorRef" wicri:stream="Istex" wicri:step="Corpus" wicri:corpus="ISTEX">000B30</idno>
<idno type="wicri:Area/Istex/Curation">000B30</idno>
<idno type="wicri:Area/Istex/Checkpoint">000C62</idno>
<idno type="wicri:explorRef" wicri:stream="Istex" wicri:step="Checkpoint">000C62</idno>
<idno type="wicri:doubleKey">0894-3796:2004:Baba M:the:contexts:of</idno>
<idno type="wicri:Area/Main/Merge">000F40</idno>
<idno type="wicri:Area/Main/Curation">000F35</idno>
<idno type="wicri:Area/Main/Exploration">000F35</idno>
</publicationStmt>
<sourceDesc><biblStruct><analytic><title level="a" type="main" xml:lang="en">The contexts of knowing: natural history of a globally distributed team</title>
<author><name sortKey="Baba, Marietta L" sort="Baba, Marietta L" uniqKey="Baba M" first="Marietta L." last="Baba">Marietta L. Baba</name>
<affiliation wicri:level="4"><country xml:lang="fr">États-Unis</country>
<wicri:regionArea>College of Social Science, Michigan State University, East Lansing, Michigan</wicri:regionArea>
<placeName><region type="state">Michigan</region>
<settlement type="city">East Lansing</settlement>
</placeName>
<orgName type="university">Université d'État du Michigan</orgName>
</affiliation>
</author>
<author><name sortKey="Gluesing, Julia" sort="Gluesing, Julia" uniqKey="Gluesing J" first="Julia" last="Gluesing">Julia Gluesing</name>
<affiliation wicri:level="2"><country xml:lang="fr">États-Unis</country>
<wicri:regionArea>Institute for Information Technology and Culture, Wayne State University, Detroit, Michigan</wicri:regionArea>
<placeName><region type="state">Michigan</region>
</placeName>
</affiliation>
</author>
<author><name sortKey="Ratner, Hilary" sort="Ratner, Hilary" uniqKey="Ratner H" first="Hilary" last="Ratner">Hilary Ratner</name>
<affiliation wicri:level="2"><country xml:lang="fr">États-Unis</country>
<wicri:regionArea>The Graduate School, Wayne State University, Detroit, Michigan</wicri:regionArea>
<placeName><region type="state">Michigan</region>
</placeName>
</affiliation>
</author>
<author><name sortKey="Wagner, Kimberly H" sort="Wagner, Kimberly H" uniqKey="Wagner K" first="Kimberly H." last="Wagner">Kimberly H. Wagner</name>
<affiliation wicri:level="2"><country xml:lang="fr">États-Unis</country>
<wicri:regionArea>Human Resources and Organizational Behavior Area, Anderson Graduate School of Management, UCLA, Los Angeles, California</wicri:regionArea>
<placeName><region type="state">Californie</region>
</placeName>
</affiliation>
</author>
</analytic>
<monogr></monogr>
<series><title level="j">Journal of Organizational Behavior</title>
<title level="j" type="sub">The International Journal of Industrial, Occupational and Organizational Psychology and Behavior</title>
<title level="j" type="abbrev">J. Organiz. Behav.</title>
<idno type="ISSN">0894-3796</idno>
<idno type="eISSN">1099-1379</idno>
<imprint><publisher>John Wiley & Sons, Ltd.</publisher>
<pubPlace>Chichester, UK</pubPlace>
<date type="published" when="2004-08">2004-08</date>
<biblScope unit="volume">25</biblScope>
<biblScope unit="issue">5</biblScope>
<biblScope unit="page" from="547">547</biblScope>
<biblScope unit="page" to="587">587</biblScope>
</imprint>
<idno type="ISSN">0894-3796</idno>
</series>
<idno type="istex">05C805EADCB497659D757C9EE80355C5BA7FD863</idno>
<idno type="DOI">10.1002/job.259</idno>
<idno type="ArticleID">JOB259</idno>
</biblStruct>
</sourceDesc>
<seriesStmt><idno type="ISSN">0894-3796</idno>
</seriesStmt>
</fileDesc>
<profileDesc><textClass></textClass>
<langUsage><language ident="en">en</language>
</langUsage>
</profileDesc>
</teiHeader>
<front><div type="abstract" xml:lang="en">The focus of this paper is cognitive convergence in a globally distributed team (GDT), defined as the process by which cognitive structures of distributed team members gradually become more similar over time. To explore the convergence process, we employed a longitudinal, ethnographic research strategy that allowed us to follow a naturally occurring GDT over a 14‐month period, producing a rich case study portraying factors and processes that influence convergence. Confirming previous studies, we find that increases in shared cognition alone are not sufficient to account for performance gains on a GDT. Rather, it may be necessary not only to increase the sharing of cognition, but also to reverse a pattern of increasing divergence that can result from rejection of key knowledge domains. We also found that several factors influence the process of cognitive convergence beyond direct knowledge sharing. These include: separate but parallel or similar learning experiences in a common context; the surfacing of hidden knowledge at remote sites by third‐party mediators or knowledge brokers; and shifts in agent self‐interest that motivate collaboration and trigger the negotiation of task interdependence. Also relevant to cognitive convergence on a GDT is the geographical distribution pattern of people and resources on the ground, and the different ways in which leaders exploit the historical, cultural and linguistic dimensions of such distribution to further their own political agendas. Several propositions related to these observations are suggested. We conclude that GDTs can be effective in bringing together divergent points of view to yield new organizational capabilities, but such benefits require that leaders and members recognize early and explicitly the existence and validity of their differences. Copyright © 2004 John Wiley & Sons, Ltd.</div>
</front>
</TEI>
<affiliations><list><country><li>États-Unis</li>
</country>
<region><li>Californie</li>
<li>Michigan</li>
</region>
<settlement><li>East Lansing</li>
</settlement>
<orgName><li>Université d'État du Michigan</li>
</orgName>
</list>
<tree><country name="États-Unis"><region name="Michigan"><name sortKey="Baba, Marietta L" sort="Baba, Marietta L" uniqKey="Baba M" first="Marietta L." last="Baba">Marietta L. Baba</name>
</region>
<name sortKey="Gluesing, Julia" sort="Gluesing, Julia" uniqKey="Gluesing J" first="Julia" last="Gluesing">Julia Gluesing</name>
<name sortKey="Ratner, Hilary" sort="Ratner, Hilary" uniqKey="Ratner H" first="Hilary" last="Ratner">Hilary Ratner</name>
<name sortKey="Wagner, Kimberly H" sort="Wagner, Kimberly H" uniqKey="Wagner K" first="Kimberly H." last="Wagner">Kimberly H. Wagner</name>
</country>
</tree>
</affiliations>
</record>
Pour manipuler ce document sous Unix (Dilib)
EXPLOR_STEP=$WICRI_ROOT/Ticri/CIDE/explor/EpistemeV1/Data/Main/Exploration
HfdSelect -h $EXPLOR_STEP/biblio.hfd -nk 000F35 | SxmlIndent | more
Ou
HfdSelect -h $EXPLOR_AREA/Data/Main/Exploration/biblio.hfd -nk 000F35 | SxmlIndent | more
Pour mettre un lien sur cette page dans le réseau Wicri
{{Explor lien |wiki= Ticri/CIDE |area= EpistemeV1 |flux= Main |étape= Exploration |type= RBID |clé= ISTEX:05C805EADCB497659D757C9EE80355C5BA7FD863 |texte= The contexts of knowing: natural history of a globally distributed team }}
This area was generated with Dilib version V0.6.31. |